 | When I send attachments over 15MB they bounce back. Why? |  |
 | Our mail servers only allow a maximum filesize of 15MB for any attachment you send via email. This helps keep the mail servers running fast and the resources available to other users. Please use WinZIP or StuffIT to compress the file, then attach it to an |
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| People sending me email get an Error | |
| Your mailbox on our mail servers will only hold 10/20/50/100 MB of email. You must download your mail from the server before you can receive additional emails. While you have unlimited email accounts, EACH account can only hold the allocated space to the |
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| Error creating Email Account |  |
| You share the server with other domains. Each users, Telnet, FTP or Email is setup as a user on the server. So recieving the message The userid / username you requested is already in use by someone on this server, please select another.
Just means that t |
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| What can I do if my domain is getting a lot of Junk / SPAM Email? | |
| Though we currently do not offer specific SPAM filters you can control the email aliases you allow your domain to receive email from. Remove the default line in your .redirect, this will block all email from coming in except aliases that are specifically |
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| I cant send email through my domain, what is causing the problem? | |
| You are not setting the reply address in your email to something@yourdomain.com in your email setup on the server. Or alternativley the port used for recieving the email is wrong via your broadband supplier, just check in case they do not use the default |
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| Can not send mail (no socket error) | |
| This error usually indicates that your mail server is down or your ISP is blocking port 25, to chack the mail server go to your control panel login yourdomain/cpanel and click on server status |
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